At PCB Apps, we provide customer-centric services which spans across various industries namely Manufacturing, Insurance, Telecom, Banking & Financial services etc. Our service model is designed to ensure availability of systems for use, reduce maintenance and support efforts, improve scalability and increase throughput by improving productivity over time.

Our in-depth business knowledge and a strong & dedicated team of professionals enable us to provide services aimed at improving ‘Business-to-IT’ connect of our client’s IT portfolios.

Our suite of Application Maintenance & Support services include :

• 24x7 production support
  
  
• Application enhancement request management
  
  
• Upgrades of application platforms
  
  
• Application Database Migration

Our Delivery Model is designed to leverage our process maturity on application knowledge transition, problem management, service level management and thus deliver significant operating cost benefits to customers.

Some of the key features of our Application Maintenance & Support Service Model are:

• SLA based engagement model
  
  
• Reduce total cost of ownership to a considerable rate
  
  
• Passing on year-on-year productivity gains
  
  
• Improve application stability and performance
  
  
• Our Governance model focuses on the various aspects of the engagement, including relationship, strategic, tactical and operations management