Due to the high costs of IT/ERP operations, senior executives are forced to reduce their budgets while still having to maintain and meet their company’s objectives. CNC is often utilized either over utilized or under utilized and is been put last on the list of IT project priorities, for some or all of the following reasons:

• CNC resources are expensive
  
  
• Employee retention due to over load of CNC work
  
  
• Rapidly changing CNC technology
  
  
• Management of multi time zone clients and multi-operating system skilled servers typically requires the skills of more than one CNC specialist that requires coordination, communication and collective decision making.
  
  
• This is often time consuming and requires huge amounts of effort which cannot always be justified in terms of priorities.

It has been become a common practice for using a Manage Services model by the clients with this cost effective CNC support model. Outsourcing server administration and technology activities has become common practice. Besides cost saving advantages that can be achieved, the main reason to outsource is to achieve:

• Reduced risk of exposure due to lack of CNC knowledge
  
  
• The ability to scale up or scale down CNC resource needs, as needed
  
  
• The ability to access and leverage a pool of knowledgeable CNC consultants as opposed to reliance on one or two internal resources
  
  
• Reduce cost for high quality CNC support